Privacy & Cookies Policy
Last updated: October 2025
At Grapholix, we value your privacy and are committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, store, and protect information when you visit our website or work with us.
1. Data Controller
Grapholix
Email: donolivn@gmail.com
Website: www.grapholix.com
Grapholix operates as the data controller responsible for processing your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
2. Information We Collect
We may collect the following types of data:
a. Information you provide directly
Name, company name, and contact details (email, phone number)
Project-related details (business goals, brand materials, etc.)
Billing information (only for invoicing and accounting purposes)
b. Information collected automatically
When visiting our website:
IP address and browser type
Pages visited and time spent on the site
Cookies and similar technologies (see Section 7)
We do not collect any sensitive personal data (e.g., race, religion, health, etc.).
3. How We Use Your Data
We process your data for the following purposes:
To respond to inquiries and communicate about potential or ongoing projects
To issue proposals, invoices, and contracts
To improve our website and services
To maintain legal, accounting, and administrative records
To send occasional updates about Grapholix projects (only with your consent)
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data based on:
Contractual necessity: to provide services or respond to your requests
Legitimate interests: to operate and improve our business
Legal obligations: for accounting and record-keeping compliance
Consent: where you explicitly agree (e.g., newsletter signup)
5. Data Retention
We retain personal data only as long as necessary:
Client and project records: up to 7 years (for legal and tax purposes)
Inquiries without engagement: up to 12 months
Mailing list data: until you unsubscribe
After this period, data is securely deleted or anonymized.
6. Data Sharing
Your data may be shared only with:
Trusted subcontractors or collaborators working on your project
Professional service providers (e.g., accountants, hosting platforms)
All third parties are GDPR-compliant and only process data as instructed by Grapholix.
7. Cookies
Cookies are small text files stored on your device when you visit our website.
We use:
Essential cookies – to ensure site functionality (cannot be disabled)
Analytics cookies (Google Analytics) – to track site usage and improve content
Preference cookies – to remember your settings or previous interactions
You can manage or disable cookies through your browser settings at any time.
By continuing to use our site, you consent to our use of cookies as described here.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure.
Data is securely stored and transmitted using encrypted connections (HTTPS). Only authorized personnel have access to client information.
9. Your Rights (under GDPR)
You have the right to:
Access and receive a copy of your personal data
Request correction or deletion of your data
Restrict or object to processing
Withdraw consent at any time (where applicable)
Lodge a complaint with your local Data Protection Authority
To exercise these rights, contact us at donolinv@gmail.com.
10. International Data Transfers
As a remote studio, we may process data outside the EU (e.g., in cloud-based tools).
When this occurs, we ensure all providers comply with GDPR through Standard Contractual Clauses (SCCs) or equivalent safeguards.
11. Updates to This Policy
We may update this policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
12. Contact
For any questions or privacy concerns, please contact:
Olivier Van Neste
Founder, Grapholix
donolivn@gmail.com